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Introduction to Chipper

Chipper is a coherence engine for the lab. It passively ingests instrument and system logs, reconstructs how work actually ran, and gives your team one place to monitor activity, investigate deviations, and find process opportunities.

Chipper is read-only. It sits alongside your instrument software, LIMS, ELN, CMMS, or MES without changing the systems that execute work or hold validated records. It does not control instruments or act as your laboratory system of record.

What you can do in Chipper​

  • Monitor instrument activity and ingestion health across the lab.
  • Follow runs while they are in progress and review their files, events, timing, and outcome.
  • Explore each method's run volume, duration, error rate, open alerts, and process analysis.
  • Detect meaningful log patterns with deterministic rules.
  • Trend numeric measurements with statistical process control (SPC).
  • Route important conditions into alerts, assign an owner, and record the response.
  • Build dashboards and charts for recurring operational questions.
  • Ask questions in natural language when Ask Chipper is enabled for your account.

Some surfaces are enabled account by account. If you do not see Methods, process-model analysis, or Ask Chipper, contact your Chipper account owner or Chipper Support.

How data moves through the platform​

Basic visibility starts as soon as supported logs are processed. Methods, run counts, durations, error rates, files, events, and open alerts can appear before a process model is trained. A tuned per-method process model needs enough repeated history to learn a useful baseline—generally around three months, depending on how often the method runs.

Start here​

Follow the platform walkthrough to connect data, confirm it is processing, explore a run, enable monitoring, and build your first operational view.